One powerful platform to run and automate your service operations, scaling effortlessly with your needs.
Respond to and manage all internal ticketing channels — like emails, Slack, or forms — from one place.
Add a customized support experience in Slack. Gather requests and answer them in the existing workflows of your employees.
Add a customized support experience in Microsoft Teams. Gather requests and answer them in the existing workflows of your employees.
Use GPT-powered operator to bring assistance to employee - suggest articles, automate level one or help in triage requests. Personalize the bot to your company culture.
Assign a request, leave an explanatory comment and get aligned with permissions roles.
Automatically route requests to the right admin based on skills or request sources.
Appeal for approvals or configure approval workflows based on asset criteria and relationships. Collaboratively approve changes by assigning to authority groups.
Scale processes by using easy-to-use, no-code, custom workflows and automations. Ditch manual actions by automating your business processes.
Speed up processes resolutions by recommending helpful content from various knowledge bases and sources.
Make rapid actions from apps to avoid extra clicks and steps.
Get history, insight and all relevant details displayed on the employee your admin is serving to manage powerful conversations.
Categorize and organize requests with customizable labels.
Respond to common requests with a standard reply. Saved your repetitive answers and build your content on-the-go.
Get feedbacks on employee perception of the resolution.
Set goals of resolution for your team requests.
Let AI suggest the right articles from your knowledge base.
Route and distribute requests to the right persons automatically.
Build a list of all services provided by your team.
One platform with multiple profiles to ensure collaboration and access controls.
Send automated messages, from one person to another - by using the preferred employee channels.
Personalize at scale the content of your messages by using employee data attributes.
Identify and reach a fixed amount of people. Segment your employees based on lifecycle, role, team, country, office and more employee data.
Identify and reach people who match your rules now and in the future. Set up rules based on lifecycle, role, team, country, office or any employee data.
Guide employees throught a smooth onboarding & offboarding experiences with actions and to-dos - directly in their favorite communication channels.
Create relevant announcement shared directly in your communication channels so employees can effortlessly find and act on your curated content.
Provide an entry point for your internal resources for your employee by gathering the knowledge, the tools, the services and any useful resources.
Instantly build and deploy new services on the employee portal. Native services and templates are here to help, adapt them to your company needs in simple clicks.
Search across company's content. People, documents, knowledge, policies, process, services, no more switch between applications.
Craft the employee portal at your image. Fully customizable, you can easily change the domain, apply your branding, colors, fonts and adapt the background.
List the employees of your company. Easily customize which information you want to make available to teammates.
List all the saas applications used in the company. Decide which applications should be presented to employees.
Choose among 40+ pre-build reports and 8 dashboards. Instantly get access to main employee KPI.
Filter by lifecycle, role, team, country, office and more. Deep dive easily in your employee data.
Use data points from the entire employee journey to score employee engagement.
Automatically sync your users. Avoid manual configuration and get a clean data.
Automatically sync your employees, avoid manual configuration and get a clean data.
Automatically sync your new employees, avoid manual configuration and get a clean data.
Easily import your current articles into Siit.
Automatically sync your tickets and requests in your systems.
Automatically sync your Slack users. Avoid manual configuration and get a clean data.
Automatically sync your Google users and saas using Google SSO. Avoid manual configuration and get a clean data.
Automatically sync your Microsoft users. Avoid manual configuration and get a clean data.
