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From new product launches to exciting company updates, stay up-to-date with the latest Siit news.
Siit News

Siit raises a $5M Seed Round to reinvent IT Service Desk

Siit raises $5M to revolutionize IT Service Desks with AI. Discover our strategy and learn how we're redefining internal support.
Chalom Malka
November 6, 2024
5
min read
Operational Excellence

Use AI to get answers from Notion

Get answers to your questions and requests to your team using info across your wiki, projects & docs. All about Notion AI for internal support!
Chalom Malka
July 12, 2024
11
min read
Operational Excellence

AI ChatBot Guide: Conversational Bots

Learn how to use bots for internal support and service management in IT, HR, or internal operation teams. All about AI Slack Bot or Microsoft Teams Bot!
Chalom Malka
July 8, 2024
15
min read
Service Desk

Internal Help Desk - Here’s All You Need to Know

Discover the right internal help desk software for your business to take your IT and internal operation teams to the next level. Make employee life easier today!
Chalom Malka
July 1, 2024
15
min read
Service Desk

Why are companies moving from Jira Service Management to Siit?

Many companies are moving away from Jira Service Management. Siit is the best solution for Service Management. Learn why in our latest blog article.
Chalom Malka
May 28, 2024
6
min read
Siit News

How Gorgias Achieves Operational Excellence with Siit?

Learn how Gorgias achieves operational excellence with Siit, streamlining internal requests through Slack and enhancing workflow efficiency.
Anthony Tobelaim
May 15, 2024
4
min read
Service Desk

Service Desk Triage: how to automate intelligent ticket triage with AI?

The importance of ticket triage process in your ITSM. Definition, best practices and FAQ of AI request ticket triage.
Chalom Malka
April 17, 2024
13
min read
Service Desk

Tickets vs Service Requests: what’s the difference?

Understand the difference between a ticket and a service request. Learn more about managing projects and internal support.
Chalom Malka
March 27, 2024
7
min read
Operational Excellence

Guide to IT Asset Inventory

How to keep track of IT assets. Learn everything about IT inventory: Definition, Scope, Management, and Best Practices.
Chalom Malka
March 6, 2024
7
min read
Siit News

How Spendesk Gets Closer to Its Employees with Siit ?

Discover how Spendesk upgraded HR operations with Siit, integrating seamlessly with Slack for intuitive ticketing and workflow automation.
Anthony Tobelaim
February 26, 2024
4
min read
Service Desk

Build an IT Help Desk in Slack

How to build an internal help desk to manage requests on Slack. Learn about ticketing for Tech Ops & IT teams and employee self-serve options.
Chalom Malka
February 26, 2024
9
min read
Operational Excellence

Best Practices for Managing Software Licenses

Everything you should know about software license management, benefits and best practices.
Chalom Malka
February 9, 2024
5
min read
Operational Excellence

4 Easy HR Automations to Build into Your Business

Learn about HR automation, including examples, benefits, challenges and useful features. Streamline HR process automation today with our guide and boost efficiency.
Chalom Malka
February 1, 2024
4
min read
Service Desk

A Complete Guide of ITIL in ITSM

The ITIL best practices provide a framework for businesses to more effectively manage their IT services. Find out more about the industry standard.
Chalom Malka
February 1, 2024
5
min read
Operational Excellence

The Power of IT Operations Analytics (ITOA) in Modern Tech Management

Discover and understand how IT Operations Analytics (ITOA) drives proactive insights and efficient IT management.
Arnaud Chemla
January 4, 2024
4
min read
Siit News

Introducing Jamf Pro and Siit Integration

Understand the benefits of combining IT service management software With Asset Management & MDM
Chalom Malka
December 27, 2023
4
min read
Siit News

✨ Siit 2023 Product Releases Wrapped

We have collected the highlights of what our teams released in our "2023 Siit Product Releases Wrapped"
Anthony Tobelaim
December 19, 2023
3
min read
Operational Excellence

IT Service Desk at Capacity? Strategies to Supercharge Your Internal Support

Empower your IT team to navigate the complexities of internal support seamlessly
Arnaud Chemla
December 7, 2023
4
min read
Operational Excellence

Mastering ITSM SLAs: Elevating Service Excellence through Strategic Practices

Explore best practices and resolutions for successful SLA implementation in modern IT Service management
Arnaud Chemla
December 7, 2023
4
min read
Operational Excellence

What is application access management?

Access request management is a part of IT operations that prevent unauthorized users from accessing and stealing organizational data
Chalom Malka
November 27, 2023
4
min read
Service Desk

What is the top 9 of employee requests to IT managers?

Understand the top 9 employee requests made to IT and how Siit can help streamline these requests
Chalom Malka
November 27, 2023
3
min read
Operational Excellence

TechOps, DevOps & NoOps

TechOps, DevOps & NoOps: understand and find the right operational strategy between architecture culture tools for effectives scaling
Chalom Malka
October 25, 2023
4
min read
Service Desk

Why do employees hate ticket systems?

Stop using old-fashioned internal ticketing systems. Instead, focus on facilitating conversations as these are friendly, personal and yield a better UX.
Chalom Malka
October 25, 2023
5
min read
Operational Excellence

Levels of IT Support: Leverage your IT Help Desk support with tiers 0 to 4

Organize your IT requests with the right structure of IT support levels in your help desk. Improve your service desk.
Chalom Malka
October 25, 2023
3
min read
Service Desk

What is HR Service Delivery?

Learn about HR service delivery, which is how HR offers services to and interacts with employees. Explore its benefits, measures and tips.
Chalom Malka
October 25, 2023
5
min read
Siit News

atSpoke shutdowned, migrate to Siit

Okta acquired atSpoke. Customers have been asked to migrate to Siit. atSpoke shutdown and migration.
Chalom Malka
October 19, 2023
3
min read
Siit News

End Bad Service Management with Siit: A modern Service Desk

Bad Service Management can really end today by switching to Siit. Enjoy the ITSM reinvented now!
Chalom Malka
October 19, 2023
5
min read
Operational Excellence

Unleashing the Potential of AI for Instant Knowledge Access

Leverage the full potential of your knowledge bases by effortlessly handing out information to employee requests. Streamlining employee’s experience with Siit AI.
Arnaud Chemla
September 12, 2023
4
min read
Service Desk

What is the top 9 of employee requests to HR managers?

Understand the top 9 employee requests made to HR and how Siit can help streamline these requests
Chalom Malka
July 19, 2023
3
min read
Service Desk

4 things you can actually do with conversational AI

Discover the power of conversational AI with Siit ! Unlock immediate impact. Get a glimpse of what's possible with conversational AI from day one!
Anthony Tobelaim
July 5, 2023
5
min read
Operational Excellence

What is build and run in revenue operations teams?

Everything you should know about build-run model to drive operations in Startup
Chalom Malka
June 30, 2023
4
min read
Service Desk

Help Desk vs Service Desk: what’s the difference ?

Discover the differences between help desk and service desk: advantages and disadvantages. Understand the terms to choose what’s best for your internal and employee support.
Arnaud Chemla
June 20, 2023
5
min read
Siit News

How Siit Became Product of the Day on Product Hunt ?

On May 31st, Siit had an exciting and successful launch on Product Hunt, we have been elected #1 Product of the Day!
Anthony Tobelaim
June 12, 2023
6
min read
Siit News

Halp is shutting down, migrate to Siit

Atlassian has announced that it is shutting down Halp. Customers have been asked to migrate. Atlassian has ended sales for new server licenses and will end support by June 2024. The best alternative is to migrate to Siit.
Chalom Malka
May 5, 2023
4
min read
Operational Excellence

How to improve collaboration between HR & IT teams ?

Learn the best practices for improving collaboration between HR and IT teams, with a focus on inspiring IT managers. Encourage Communication, establish common goals, understand different perspectives, and keep an open mind. Optimize your organization for success today.
Anthony Tobelaim
April 25, 2023
3
min read
Operational Excellence

Top 6 HR Tech Trends for 2023

HR tech trends for 2023 include cloud technology, AI and machine learning, chatbots and virtual assistants, AI-based candidate screening, people analytics, and capability academies.
Anthony Tobelaim
April 12, 2023
8
min read
Siit News

Siit is Launching 🎉

After eight months of research and development, Siit is pleased to announce the official launch of their product! The company’s mission is to assist startups and SMBs to deliver a holistic service experience to employees by providing a modern, streamlined, and effortless employee portal.
Chalom Malka
January 17, 2023
3
min read
Siit News

Introducing our Slack bot 🤖

We’re so excited to announce that Siit now integrates with Slack!
Anthony Tobelaim
January 17, 2023
4
min read
Siit News

Siit closed pre-seed round to tackle Employee Experience

Paris, March 10th, 2022 - Three former Aircall employees teamed up to build a B2B Saas company. It is time to reunite people and companies together. Siit is officially up and running!
Chalom Malka
March 31, 2022
5
min read

Your employee experience exists whether you strategically craft it or not. We help you make it yours.