Agents that execute end-to-end

Automate complete workflows across your stack—from initial request through final resolution.

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Trusted by the best

How it works

Build

Build playbooks for your service catalog

Start with templates for common IT workflows
Add conditional logic based on employee role, location, access
Execute actions across IAM, MDM, HRIS, Active Active Directory
User interface showing instructions to reset an employee's password in Okta with options to reset password, add to group, reset user MFA, send Slack message or email, and create issues or requests.
Deploy

AI agents resolve requests in real-time

Gather context from your internal tech stack
Execute workflows automatically
Escalate to humans when needed
Chat thread in IT-Help channel showing Dan Miller requesting access to Figma and IT Agent confirming if Editor or Viewer access is needed, with resolution confirmed.
Measure

Track performance across your team

Monitor AI deflection rates
Measure SLA compliance
Identify bottlenecks
Dashboard showing AI tab with resolution rate at 124 and questions asked at 225 on Oct 18, 2025; a performance bar chart by articles listing issues like mobile problems, PTO policy, application access, password reset, VPN connection, 2FA setup, and account locked with corresponding frequencies.

72%

Routine requests automated

95%

SLA compliance

3X

Team capacity increase

Humans stay in the loop when it matters

AI agents deflect routine requests so your team can focus on complex issues that need human judgment.
When escalation happens, AI Agent provides complete context.

Smiling woman with long brown hair wearing a black blazer standing in front of a beige wooden wall.
Anna
11:23 AM
Hi, I forgot my Okta password
Routine 70%
AI Agent resolves automatically
Use cases
Password resets
Software provisioning
Basic troubleshooting
Instant resolution
Young man with dark hair smiling, wearing a white shirt and a gray hoodie.
Dan
11:23 AM
Hi, our partner needs access to Google Analytics
Complex 30%
AI Agent gathers context
Execution flow
Routes to manager for approval
Once approved, routes to IT for provisioning
Send request resolved message
Routes to human with full details
Use cases
Multi-system approval needed
Policy exceptions
Security incidents
2 min resolution

One platform for every team

Start with IT, expand to HR, Finance, and the rest of your internal ops with the same unified data and workflow engine.

Two horizontally aligned green rounded rectangles with a white horizontal line near their top edges.
Two horizontally aligned green rounded rectangles with a white horizontal line near their top edges.