The AI Service Desk
Run an autonomous service desk on unified context. Deploy AI agents that qualify and resolve requests end to end. 
Every resolution improves the system governed by your team.
Built for scale. Proven in production.
Unify Context
One context for every request: people, equipment, apps and knowledge from your HRIS, MDM, identity provider and knowledge base.
Deploy Agents
AI agents that qualify each request before anyone is pinged, then act in your identity, device and systems, with the approvals you set.
Automate Workflows
Describe the workflow to Assist and it drafts the triggers, steps and approvals for your review. Then the workflow runs across your systems and adapts to your operations.
Build Intelligence
Every resolution feeds the next: richer knowledge, sharper qualification, better workflows. Spot bottlenecks before they escalate.
See what happens when your service desk actually delivers.
Siit helped deflect 28% of support tickets that otherwise would have been handled by IT.
Siit gives teams autonomy to manage their own requests and business processes without IT help.
Siit has improved our efficiency and cost-effectiveness on our internal help desk and helped us better support our employees.
Deploy agents that execute
end-to-end
Automate complex workflows from start to finish. Deploy AI agents that handle everything from password resets and access provisioning to multi-step service requests
Everything your service desk needs. 
One platform your agents run on.
See and work on all your requests within one dashboard—even those from other systems. No switching or context gathering across tools.
Track and manage your organization's assets from a single source of truth.
See what's assigned, what's available, and where assets are in real time.
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Manage who has access to which app: roles from your identity provider, approval policies, automatic provisioning, and access that expires on time.
Create a structured catalog where employees choose from pre-defined request types. Standardize intake and speed up resolution with clear, consistent requests.
Instantly connect Siit to all the essential tools and platforms your teams already use.
Measure the pulse of your IT and internal ops. Monitor performance, spot trends, track SLAs, and frequent issues. Spot patterns that reveal systemic problems.
Connect Siit to 500+ tools.
Native integrations come with actions and permissions built in. Everything else connects through our API. And through MCP, Siit works inside your AI tools.
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Enterprise-grade security
