Ready to migrate your ITSM, whenever you are.
Thinking about migrating your internal service desk to Siit? Here’s a step by step guide, to help you with your migration journey today.
The phases to internal operational excellence
Prepare
Our team of experts will review and audit your existing infrastructure and scope the project. We’ll provide a plan tailored to your needs and timeline.
Set Up
Siit’s migration assistant tool will help with the migration history of past requests and map the exported data to Siit’s format. We'll configure the platform to meet your organization's needs, ensuring custom fields and critical data are included for optimal setup.
Test
Siit will work with your team to verify the imported data is accurate, consistent and aligns with your workflows. We’ll ensure that everything functioning as expected and discrepancies are resolved.
Communicate
Our team will help you craft a rollout communication plan highlighting the benefits and impact of the change. We’ll provide you with clear instructions and timelines and templates so that your employees are confident in adopting the change.
Rollout
The go-live phase marks the official launch of Siit for your organization, with employees beginning to use the platform for their operations. During this hyper care phase, our team will be hands on deck to help address any initial challenges and ensure a smooth integration, paving the way for enhanced productivity and success.
Recognition and Certification
Don’t let legacy tools define your productivity
When you migrate to Siit you’ll get
Streamlined Internal Requests
Effortlessly manage requests through Slack and Microsoft Teams. Meet your employees where they do their work.
AI Powered Workflow & Automation
Enhance your team's productivity and streamline internal support with AI-powered self-resolution requests.
Robust Integrations
Natively built integrations ensure cohesive data and streamlined workflows.
Performance Analytics
Measure your teams efficiency with data-backed insights to help drive decisions.
Cross Department Collaboration
Collaborate with other teams efficiently on requests.
Have questions? Contact us.
Reach out to our team for any questions about migrating your ITSM seamlessly.
Frequently asked questions
How to migrate an ITSM?
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It’s commonly known that migrating an IT service management platform is tedious and painful, our team is here to make this experience as seamless and pain-free as possible. Siit’s team of experts will help with preparation, set up, testing, communication and launch.
How long does the migration take?
The migration to Siit is quick and our team will help define a transition plan that’s specific to your needs. We’ll help craft a plan tailored to your organization and provide pre-existing templates of service, workflows, plug and play integrations and more.
We already have an ITSM in place that’s embedded into our whole organization's workflow. Is it really worth moving?
Every team has their own objectives and considerations and Siit is here to help you understand yours. Our main objective is geared to decrease request volume management and increase speed of resolution for your internal teams.
What size is Siit’s ITSM built for?
Our platform is focused on SMBs and mid market companies.
How does Siit improve security?
Siit can significantly improve security in several ways by streamlining processes, centralizing control and governance, enforcing policies, and enhancing visibility across the organization.
How does Siit’s trial work?
Siit offers a 14-day trial allowing you to test all its features. This provides a comprehensive view of its ease of use and the value it can bring to your IT team and organization as a whole. No credit card required.
