Automated Workflows
Easy to Build Automated Workflows
Remove manual work and reduce human error to streamline your IT operations
Automate service requests with zero-touch workflows
Connect to your directory and execute workflows automatically with easy-to-setup triggers and actions.
Access Requests
Enhance the efficiency and security of handling user requests for resources and systems.
Triage Automation
Automatically categorizes and prioritizes incoming incidents and service requests.
Rapid Escalations
Quickly elevate unresolved requests or critical incidents to higher-level support teams.
Automated Onboarding
Streamline the integration of new employees by automating account creation and access provisioning.
customized workflows
No/low code workflow builder
Siit's advanced workflow engine allows you to design comprehensive IT processes with approvals, tasks, and forms without any engineering help.
Dynamic forms
Effortlessly design dynamic service management forms that adjust based on user input.
Logic-based workflow automation
Conditionally run workflows based on any logic. Leverage plug-and-play integrations, allowing seamless connection with third-party applications.
Comprehensive workflow manager
Handle everything from simple, repetitive actions to intricate, multi-step workflows, to better manage diverse operational processes.
Integrated with your tech stack
Integrate with third party applications and orchestrate directly from Siit.
Directory based triggers
Route and distribute requests to the right person or team automatically.
Real time notifications
Send notifications messages and alerts within your workflows directly to Slack or Teams.
Cross-app action relay
Push actions to third-party apps using webhooks.
“ We used to handle all service requests manually. Now, Siit workflows save us 30 minutes a day, and significantly lighten the load on our internal teams. “
Simon Massenavette
IT Manager
How teams use Siit workflows
Streamline service requests to deliver cohesive and efficient experiences for employees and IT teams.
Keep employee requests organized and prioritized to ensure no ticket goes unresolved.
Automate routine requests and enhance communication to improve efficiency, procurement and compliance.
AI powered workflow features
AI Triage
Route and distribute requests to the right person or team automatically.
AI Article Suggestion
Utilizes AI to recommend relevant knowledge base articles, quickly connecting users with the information they need.
Dynamic Forms
Build customizable forms with predefined values based on specific conditions. Auto-fill or show only relevant fields based on input.
AI Agents
Siit's GPT-powered AI assistant. Automate level 1 requests by suggesting articles and escalate only when needed. Personalize your AI assistant to fit your business needs.
Approvals
Configure approval workflows that are tailored to your organization's needs. Collaboratively approve changes by assigning to authority groups.
Webhooks
Enable real-time, event-driven automation by sending HTTP callbacks to external systems when specific conditions are met.
