Internal help desk for
employee experience

Streamline operations and standardize process. Scale employee support without investing in more ressources. Aim for operational excellence thanks to continuous improvements.

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Internal help desk for employee experience
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Run internal operations smoothly and unify service experience

Resolve requests together

Capture every type of employee request—simple or complex—with employee-first and conversational ticketing. Organize, prioritize and collaborate to deliver request resolution and delightful experience.

Multi-channel messaging: email, Slack, Teams and more

Prioritize and route to the right person for faster resolution

Get visibility on your team work and improve your team reputation

Support end‑to‑end process automations

Build agility for processes and experiences with no‑code workflow editor. Speed up actions with native integrations with your systems of record. Decrease errors and create a consistent employee experience.

Leverage information from your existing systems of record

Get manager approval, when required

Define company policies and alerts

Aim for continuous improvement

Deliver operational dashboards to show efficiencies, with trend analysis to spot bottlenecks and drive improvements.

Monitor level of requests per service, team and department

Measure employee satisfaction (ESAT) score

Monitor Service-Level Agreement (SLA) levels

Discover more about Siit

Slack Bot

Receive and respond to requests directly in Slack

AI Article Suggestion

Let AI suggest the right articles from your knowledge base.

Rapid Approvals

Trigger reviews and validations to progress to facilitate quick resolutions.

Satisfaction Survey

Get instant feedback on request and resolutions.

SLA

Set resolution goals for your team requests.

AI Powered Workflows

Define automations to standardize processes and reduce manual workload

Notifications

Configure alerts to never miss important deadlines.

Siit Score

Use employee data points to score employee engagement.

Analytics & Reporting

Real-time visibility at your fingertips.

See Siit in action

The best way to understand what Siit could do for you is to see it in action. 
Sign up for a demo with our team today.
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