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Master Slack Reminders Effectively: How to Stay Organized, Reduce Follow-Up Fatigue, and Keep Internal Support on Track

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min read
Arnaud Chemla
Account Executive
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If your workday lives in Slack, you know how easy it is for things to slip through the cracks. A coworker asks for tool access in #random. A manager drops a task in a DM. You mark it “unread” to follow up later… and promptly forget. 

That’s where Slack reminders come in. Simple? Yes. But when used well, they're one of the most powerful tools in your internal support toolkit.

Whether you're triaging service requests from employees, chasing down approvals, or just trying to keep your head above water, this guide will help you master Slack reminders—and show you how to build on them with smart automation through Siit, so nothing falls through the cracks again.

Why Slack Reminders Deserve More Love

Let’s start with this: Slack reminders are great. They’re easy to use, flexible, and built into the platform most teams already rely on to run their day. With just a few keystrokes, you can offload a mental to-do, nudge a teammate, or schedule a follow-up—without switching tools or clogging your calendar.

Reminders are not just a productivity hack. They’re a quiet backbone of async team coordination. And when used intentionally, they become a key part of your workflow—especially when internal support is Slack-first.

But there’s a point where reminders alone aren’t enough. If you find yourself reminding people about the same things every day, chasing multi-thread requests, or needing visibility into who’s doing what, it might be time to pair your reminders with something more structured. That’s where tools like Siit come in.

Let’s break it all down.

1. Use Personal Slack Reminders to Offload Mental To-Dos

Slack makes it ridiculously easy to remind yourself of anything, at any time. Just type /remind me to follow up on this in 1 hour in a message thread, and Slack will nudge you when the time comes. It’s a lightweight, zero-friction way to keep your day moving.

This is perfect for:

  • Following up on an unanswered message

  • Looping back to a request you triaged but haven’t resolved

  • Setting aside something that requires deeper work later

You can also view all your pending reminders by typing /remind list—kind of like an inbox for your future self.

In Siit, this mindset carries over with tools like Snooze Requests and Saved Views, which let IT and Ops teams manage longer-term work without losing track of lower-priority requests. The difference? Slack reminders are personal. Siit reminders are team-aware and structured.

2. Set Channel-Wide Reminders to Keep Everyone in Sync

If you’re managing a team or a shared request queue, channel reminders are a game-changer. You can use them to create lightweight rituals that keep everyone aligned without needing a meeting.

Try something like:

/remind #ask-it to review open service requests from employees every Friday at 3pm

It’s great for:

  • End-of-week cleanups

  • Recurring approvals

  • Reminders to update request statuses

In Siit, you can go one step further by tracking SLAs and request aging with Request Status, Business Hours, and Analytics—so you’re not just reminding people, you’re seeing what actually got done.

3. Stack Reminders with Threads for Multi-Step Workflows

Sometimes, one reminder isn’t enough. Maybe you're managing an onboarding flow, an access request that requires two approvals, or a longer troubleshooting process. 

In these cases, Slack threads + layered reminders = an underrated power move.

Start a thread, set a reminder for each stage, and keep all context in one place. You stay organized without needing a separate project tracker.

But if you’re doing this regularly, that’s a sign you might need something more scalable. In Siit, you can convert these conversations into structured requests with Dynamic Forms, trigger automated workflows, and add Request Followers to keep the right people looped in.

4. Create a “Reminders Inbox” to Stay Ahead of Chaos

Most of us live in reactive mode. Slack reminders can help you shift to proactive.

Use /remind list every morning to triage what’s on your plate. You can even schedule a recurring self-reminder like:

/remind me to check reminders at 9am every weekday

This habit is lightweight but powerful—especially if you manage a lot of inbound requests.

Over time, you’ll notice patterns. The same reminders come up again and again. That’s your cue to move from manual reminders to automated workflows, and Siit’s AI-Powered Workflows are built to do just that—no code required.

5. Know When to Convert a Reminder into a Structured Request

Here’s the truth: not everything belongs in a reminder.

If the request involves approvals, routing, tracking, or more than one person, it’s probably time to create a structured request instead. That’s what Siit does best.

Let’s say someone DMs you asking for Zoom access. You could:

  • Set a reminder to follow up

  • Ask a bunch of clarifying questions

  • Try to remember to loop in their manager

Or you could trigger a Siit Slack form that collects the right info, routes the request, and kicks off an approval workflow. No chasing. No reminders. No dropped balls.

6. Pair Reminders with Request Automation for Maximum Clarity

Slack reminders and Siit don’t compete—they work together.

You can use Slack reminders to nudge yourself or a team to check a request’s progress. Siit handles the rest:

  • AI Triage routes the request to the correct team

  • Notifications and Team Queues track status without manual follow-up

  • Request Attributes and Tags organize everything in the background

  • Private Requests ensure sensitive issues are handled discreetly

So instead of setting reminders to “check on that thing,” you’ll start seeing real-time updates in Slack from the system itself. That’s not just more efficient—it’s more trustworthy.

Slack Reminders Are a Superpower—Use Them Intentionally

Slack reminders are one of the most underrated tools in your daily workflow. They’re fast, lightweight, and—when used well—an easy way to stay on top of service requests from employees, tasks, and follow-ups.

But reminders alone aren’t enough when your team starts scaling, requests get more complex, or visibility becomes essential.

That’s where Siit comes in.

It turns your Slack-first support culture into a structured, scalable system—one where AI routes requests, automation runs approvals, and your team gets to focus on work that actually matters. Reminders still have a place—they just work better when backed by something smarter.

Try Siit free for 14 days and see how it takes the pressure off your reminders (and your support team).

It’s ITSM built for the way you work today.

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