Make ITSM
painless...
for everyone
Siit gives IT teams a clear, collaborative way to track requests, automate routine tasks, and let AI handle the easy stuff — all inside Slack or Teams.
Legacy ITSMs are overcomplicated.
Go sleek with Siit.
Requests are managed in clunky email threads
Limited automations force IT teams to manually intervene
Over-engineered for massive enterprises
No secure way to collaborate with other departments
Manage service requests directly in Slack or Teams
Fully automate every step of a service request
Designed for IT teams and non-IT teams alike
Limit access to sensitive information based on department
Handle service requests directly in Slack or Teams.
Legacy providers rely on emails and portals, slowing down requests, but Siit lets you handle every request where your team already works.
Let AI handle your low-level requests.
With Siit, AI handles level 1 service requests by engaging employees in natural, conversational language. If an issue requires human intervention, it’s routed directly to the right person without delay.
Automate service requests with zero-touch workflows.
Siit connects to your active directory and executes workflows automatically with easy-to-setup triggers and actions. Track hardware requests and application access, then send updates without any manual work.
Collaborate securely across every department.
Siit’s built-in permissions make it easy for teams to collaborate without exposing sensitive details. When IT needs input from HR or Finance, everyone gets access to just what they need — nothing more.
ITSM that drives results without adding complexity.
Meet your SLAs
Hit your internal SLAs with your existing capacity.
Improve efficiency
Handle more requests with fewer resources as you scale.
Cut admin work
Spend less time on tedious tasks and more time on tough problems.
Features designed to simplify every request
Centralized Request Dashboard
See and work on all your requests within one view, with full context from your HRIS and other systems.
Built-in CMDB
Track and manage your organization’s hardware and software assets from a single database.
Service Catalog
Create a structured service catalog that lets employees choose the service type and define the request for your team to process.
Out-of-the-box Integrations
Instantly connect Siit to all the essential tools and platforms your teams already use.
Reporting & Analytics
Monitor the pulse of your IT operations with key metrics like request trends, SLA achievement, and frequent issues.
Connected to the tools you love
Easily integrate with all your tools to collect insights and pave the way for more satisfying employee experience
Trusted by the best
