Streamline your service desk operations seamlessly within Microsoft Teams. Siit allows you to submit and manage service requests directly in Teams. Siit's native Teams integration also enables you to turn DMs into tickets and keeps everyone informed on status without ever have to leave Teams.
By meeting your team where they already collaborate, request management becomes painless and simple, saving valuable time for both administrators and employees.
🚀 Create: Instantly transform any message into a traceable ticket through message actions, eliminating context-switching and manual request capture.
🤖 Automate: Design routing processes with our robust AI-powered workflow engine to enhance efficiency.
🔖 Categorize: Craft personalized dynamic forms to capture essential context, reducing unnecessary back-and-forth communication.
📊 Report: Aggregate, segment and visualize ITSM data across your entire internal workforce. Acknowledge your team's contributions and assess resource requirements.
🔗 Integrate: Deploy Siit as a lightweight ticketing system or seamlessly connect with your existing ITSM or service desk tool (e.g., Jira, Zendesk), as well as your HRIS, ensuring a holistic view of employee requests.
Native Teams integration & experience so you never have to tool-hop.
